What you'll learn
Master difficult conversations with confidence
Build strategies to develop your team through difficult conversations
Understand what to say
Plan out your conversation
Requirements
No requirements or prerequisites
Description
In this training, learn how to take on those difficult conversations like a pro through building your confidence and planning your conversations.As a leader, business owner, or manager, you are constantly faced with the challenge of navigating difficult conversations. Whether it's resolving conflicts, negotiating with stakeholders, supporting your team's development, or communicating with your team, having the right strategies in place is crucial.The sessions are tailored to help leaders and business owners, like you, develop their skills and handle difficult conversations with confidence and ease.Section 1 - Why are difficult conversations so difficultSection 2 - 7 tips to having successful difficult conversationsSection 3 - How to build a strong culture through difficult conversationsSection 4 - What to say and the process of a difficult conversationDo you know how to tackle the amygdala hijack, so you know what to say and stay in control of the conversation and your emotions?Do you know that having difficult conversations creates a culture of trust?Do you know what the biggest barrier is that holds us back?Take your leadership skills to the next level. Join now and build the confidence you need to start navigating difficult conversations like a pro.
Overview
Section 1: Introduction
Lecture 1 Introduction
Section 2: Process of Communication
Lecture 2 Process of Communication
Section 3: Why are Difficult Conversations so Difficult.
Lecture 3 Why are Difficult Conversations so Difficult
Section 4: Barriers to having successful difficult conversations
Lecture 4 What are the barriers to successful difficult conversations
Lecture 5 The Biggest Barrer
Lecture 6 The Amygdala Hijack
Section 5: 7 Steps for Having Difficult Conversations
Lecture 7 7 Steps to have success difficult conversations.
Lecture 8 7 Steps
Lecture 9 7 Steps part 2
Lecture 10 7 Steps Part 3
Section 6: Building Culture Through Difficult Conversations
Lecture 11 Building culture through difficult conversation
Lecture 12 Building culture part 2
Lecture 13 Building culture part 3
Lecture 14 Building culture part 4
Section 7: What to Say
Lecture 15 What do I say?
Lecture 16 Process of Difficult Conversations
Section 8: Conclusion
Lecture 17 Conclusion
Leaders, managers of people, or anyone who wants to learn to have a difficult conversation with confidence.



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